Information For Your Pet's Visit

The Medicine team is available to see patients on the following days:

Glen Waverley

  • Monday - Saturday 

Essendon Fields 

  • Monday - Friday 

Cases can typically be seen within a few days or more quickly for urgent cases. Bookings are necessary and are made in priority of urgency.

At the time of your initial consultation, one of our nurses will greet you and take your pet and you to a consultation room, check relevant details and perform a brief initial evaluation. This information will be passed onto the clinician who will have reviewed the referral information. Our specialist will join you as quickly as possible, but there may be a short delay in cases where the clinical material is extensive.

An initial consultation lasts for up to an hour. This allows time for your pet’s problem to be carefully explored and a thorough clinical examination to be performed.

A range of options then will be discussed, which might include further tests and/or treatment options. Expected outcomes, problems that might arise and differences between the alternatives will be discussed. If needed, time is given for the options and information to be discussed with other family members.

One of our Nurses will present estimates of costs for the various procedures and/or treatments anticipated. If there are procedures to be performed, in most cases these are on the same day as the consultation. If this is not possible, or it does not fit with your plans, they can be organised for another day. As many procedures might require sedation or anaesthesia, we request that pets are not fed on the morning of the consultation or procedures, unless the medical problem requires a meal to be given.


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